Social Media Policy

These guidelines outline participation criteria for postings and published commentary on any of the Department of Health social media sites, including but not limited to Twitter, Facebook and Instagram.


What to Expect from @RoinnSlainte

The Department of Health uses interactive online social media to share information with our followers. Our Social Media sites are managed by authorised personnel within the Department of Health Press Office.

When you follow @RoinnSlainte on any of our social media platforms you can expect to see the following;

  • Press Releases, Ministerial Statements, Department News
  • Policy updates, events and behind-the-scenes launch content
  • Factual information and detail about health policy
  • Interaction with @RoinnSlainte affiliated accounts including @HealthyIreland, @Slaintecare
  • Context and background information about current headlines/topical issues
  • Practical information about Department services
  • Insights into the day-to-day work of the Department and its stakeholders


Getting in Contact

@replies and Direct Messages: We welcome engagement from our followers and will join in the conversation where possible. We may not be able to reply individually to all messages or comments received. Failure to engage should not be viewed as a refusal to comment on a particular issue. It is important to note that sending a message via Social Media will not be considered as contacting the Department for official purposes. The appropriate form of contacting the Department in an official capacity is through the Contact Us page on our website.

Personal Information: Do not include personal/confidential information in your tweets/social comments to us. The Department is not in a position to comment on individual cases.

Availability: Our social channels may occasionally be unavailable and we accept no responsibility for lack of service by individual social platforms.


Abusive/Spam messaging

We welcome user input and thoughts, but will remove comments or content that include:

  • Obscene or racist content
  • Personal attacks, insults, or abusive/threatening language
  • Potentially defamatory statements
  • Plagiarized material; any material in violation of any laws, including copyright
  • Private, personal information published without consent
  • Information or links unrelated to the content of the forum
  • Commercial promotions or spam

Opinions expressed in comments on Department of Health social media forums do not necessarily represent those of the organisation. We will provide factual content in our own posts.


To sum up…

Department of Health social media sites will be monitored on a regular basis during normal hours of operation.

This comment policy may be revised at any time.

By choosing to comment and/or utilise any of the Department of Health Social Media sites, users are deemed to agree to this policy.