Patient Safety & Advocacy Policy
Patient Safety Complaints and Advocacy Policy
The Department of Health is developing a Patient Safety Complaints and Advocacy Policy. The primary aim of the policy is to provide a framework for Ireland’s healthcare services to support the development and improvement of healthcare complaint handling and the commencement and provision of an independent patient safety complaints advocacy service.
A national consultation was completed with stakeholders, staff and the public to inform the development of the policy. The consultation report will be published shortly.
Development of a Patient Safety Complaints and Advocacy Policy
Models of patient advocacy – Evidence brief – April 2016
Health Research Board – Codes of Practice for Patient Safety Healthcare Complaints Advocacy – Evidence Brief