Patient Safety & Advocacy Policy

Patient Safety Complaints and Advocacy Policy

The Department of Health is developing a Patient Safety Complaints and Advocacy Policy.  The primary aim of the policy is to provide a framework for Ireland’s healthcare services to support the development and improvement of healthcare complaint handling and the commencement and provision of an independent patient safety complaints advocacy service.

A national consultation was completed with stakeholders, staff and the public to inform the development of the policy.  The consultation report will be published shortly.

Development of a Patient Safety Complaints and Advocacy Policy

Models of patient advocacy – Evidence brief – April 2016