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NPSO work programme to date:

  • The general scheme of the Patient Safety (Licensing) Bill, was approved by Government in December 2017 and referred to the Oireachtas.  It is intended that this Bill will ensure the need for all hospitals to have strong clinical governance and patient safety operating frameworks in place in order to be granted and maintain a licence to provide health services.
  • Part 4 of the Civil Liabilities Act 2017, which provides the legal framework to support open disclosure;
  • Oversight of the commencement of the publication of monthly patient safety statements by all maternity hospitals and maternity units in the State, and hospital patient safety activity reports by public acute hospitals;
  • An annual National Healthcare Quality Reporting System which presents data across a number of quality and safety domains, the fourth report of which will be released in the coming months;
  • Progression of the development of a new National Patient Safety Complaints Advocacy Service, which is expected to commence later this year;
  • Quality assurance by the National Clinical Effectiveness Committee of 16 clinical guidelines and one audit, including those on sepsis management, early warning systems for both adults and children;
  • In collaboration with the Department of Agriculture, Food and the Marine, Ireland’s National Action Plan on Antimicrobial Resistance 2017-2020 was published in October 2017;
  • The establishment in 2017 of the annual National Patient Experience Survey that is administered by HIQA, on behalf of the Department of Health, the Health Service Executive and HIQA – the second iteration of the survey is currently underway;
  • The establishment of a Patient Safety Surveillance system has also commenced. This will involve interrogation of health data and information from multiple datasets through a health analytic function, in order to produce national patient safety profiles. This will then provide indications of where both challenges and good practice are emerging within the health system in order to direct and inform healthcare quality improvement.

National Healthcare Quality Reporting System


The 3rd Annual NHQRS report, published in June 2017

2017 NHQRS Infographic






May 2018 – 2nd National Patient Experience Survey

The 2nd National Patient Experience Survey will give patients an opportunity to describe their experiences in order for this information to be used to improve our health service.

Starting in May 2018, all adult patients who are discharged from a public acute hospital during this month will be invited to participate in the survey.

This is a joint initiative by the Health Information and Quality Authority (HIQA), the Health Service Executive (HSE) and the Department of Health (DoH) the National Patient Experience Survey will use data collected from the survey to shape future healthcare policy and improve outcomes for patients and it will be a key building block in    the creation of a strong patient safety culture in our health service.

Minister Simon Harris’ Speech at Launch of 1st National Patient Experience Survey 2017


Minister Harris and Minister Creed launch Ireland’s National Action Plan on Antimicrobial Resistance 2017-2020