Patient Safety & Advocacy Policy

Public Consultation on a Patient Safety Complaints and Advocacy Policy

The Department of Health is developing a Patient Safety Complaints and Advocacy Policy.  It aims to provide policy to improve how the health service responds to complaints and advance on the Programme for Partnership Government (2016) commitment to establish a national patient advocacy service.  A national consultation is currently underway with stakeholders, staff and the public to inform the development of the policy.

Have Your Say

You can complete the online questionnaire here.   The Consultation is open until 22nd June 2017 .

A copy of the questionnaire can be downloaded at the following links, depending on which capacity you wish to submit your comments:

  • A member of the public / patient   –  Word    PDF
  • A member of health service staff    –  Word    PDF
  • An authorised representative of a health service provider organisation  –  Word  PDF
  • An authorised representative of other health related organisations   –  Word  PDF

Minister Harris announces public consultation on new Patient Safety Complaints and Advocacy Policy

Development of a Patient Safety Complaints and Advocacy Policy

Models of patient advocacy – Evidence brief – April 2016