The Disability Appeals Officer

ODAO 2

Mission Statement:

“To provide and deliver an independent, accessible, transparent and fair disability appeals redress service in a timely and courteous manner.”

Background

The Disability Appeals Officer is an independent officer appointed by the Minister for Health. The Officer provides an appeals service to people who wish to appeal.

  • against a finding or recommendation of a complaints officer of the Health Service Executive (HSE) made under the Disability Act 2005, or
  • against the failure of the HSE or an education service provider to implement a recommendation of a complaints officer.

Under section 18(1) of the Disability Act 2005, you can appeal against a finding or recommendation of a HSE complaints officer if you disagree with the finding or recommendation.

You can also appeal to the Disability Appeals Officer if the HSE or an education service provider has not implemented a recommendation made by a HSE complaints officer.

Currently, the Act and the appeals process apply only to children who were born on or after 1 June 2002.