Contact Us

In order to assist us to best deal with your query, please consider which of the following options is most appropriate to you.

If you have had previous correspondence with the Department, quoting your reference number will help us to identify you and assist us further in processing your query.

Head Office

Department of Health
Hawkins House, Hawkins St, Dublin 2, D02 VW90
Tel: (01) 6354000

Customer Service

We adhere to the Principles of Quality Customer Services through our Quality Customer Action Plan and our Customer Charter. Read our Customer Complaints Procedure.

  • email us at info@health.gov.ie
  • write to us at Customer Services Unit, Department of Health, Hawkins House, Dublin 2, D02 VW90 or
  • telephone (01) 635 3000

The HSE

The Health Service Executive provides all of Ireland’s public health services in hospitals and communities across the country. If you have a question about your health services, your entitlements, or how to access HSE health or social services in your area, please either:

Freedom of Information

The Department of Health, like all Government Departments, is subject to the Freedom of Information Act.

Freedom of Information

Access Officer

Under the Disability Act 2005, public bodies must appoint Access Officers.  The Disability Access Officer will arrange assistance and guidance for any person with a disability who needs to visit our offices.

Maeve Hickey is our Access Officer for Hawkins House and you can email us or telephone us on (01) 6354056.

Press & Communications Office

We liaise with all media on behalf of the Minister, Ministers of State and the Department of Health.

You can visit our News Centre for the latest news from our Department. Follow us on Twitter @roinnslainte

Press queries should be directed in the first instance to press_office@health.gov.ie or 01 6354477.

Health Complaints

www.healthcomplaints.ie provides information on how to make a complaint or give feedback about health and social care services in Ireland. It has been developed for people who use health and social care services in Ireland, as well as for their families, care-givers and advocates and includes information on:

  • how to complain to service providers, Ombudsmen and professional regulators
  • how to raise concerns with Regulators such as HIQA or the Mental Health Commission and
  • details on advocacy services that will help you make a complaint.