Publications

NTPF Special Audit of Hospital Waiting Lists 2017

Background

An audit of hospital waiting lists was undertaken by the National Treatment Purchasing Fund (NTPF), following an RTÉ Investigates programme entitled ‘Living on the List’ which was aired in February 2017. The purpose was to audit the practices of the hospitals highlighted in the programme, with the aim of enabling hospitals to improve their communications with patients and work towards full compliance with national protocols for the management of waiting lists.

The Special Audit Report comprises–

1. an overview Report to the Minister for Health setting out the NTPF’s key findings in relation to the management of waiting lists, and recommendations regarding actions to improve waiting list management at the system-level, and
2. audit reports in respect of the waiting list management practices of five individual hospitals.

Next steps:
The HSE has taken immediate steps to put in place a plan at national level that will focus on driving system-wide implementation of performance and process improvement in waiting list management. As part of this plan, the HSE will assess, review and oversee implementation of performance and process improvement to address the findings and recommendations of the NTPF’s Special Audit Report across all hospitals.

Addressing the outcomes of the Special Audit Report’s recommendations will be a priority for the remainder of this year and will form a core pillar of the Waiting List Action Plans for 2018 as well as the 2018 HSE’s National Service Plan.

In addition, the Minister for Health has requested the NTPF to develop a plan which will extend the Special Audit process so that it covers other public acute hospitals. The NTPF will report during 2018 on its findings and recommendations regarding waiting list management practices in public hospitals.

Report to the Minister for Health

CUH & CUMH Special Audit Report

MMUH Special Audit Report

OLCHC Special Audit Report

SIVUH Special Audit Report

Tallaght Hospital Special Audit Report