Introduction

When the term 'we' is used, it refers to the owner of the website, the Food Safety Authority of Ireland (abbreviation 'FSAI'). In order to provide you with information and services, we will need to collect and use information about you. We are committed to protecting your privacy and managing your personal information in a secure environment. The FSAI website has been developed with your rights and needs in mind and will be maintained according to strict guidelines and policies. In particular, the Food Safety Authority of Ireland will ensure that personal information is protected and adheres to the guidelines for the collection, use and disclosure of that personal information.

The FSAI maintains strict guidelines for the collection, use and disclosure of personal information. We will keep you informed about the sort of personal information we hold and for what purposes, and how we collect, use and disclose this information. You can request to access and correct any information FSAI collects about you at any time and advise us of any corrections you wish to make. If you have any queries, please Contact Us.

This Privacy Statement applies to all personal data collected via the Food Safety Authority of Ireland (FSAI) website including the MenuCal calorie calculator (“MenuCal”) which is provided by the FSAI. By using our website (including MenuCal), you accept the practices described in this document. We may update our Privacy Statement from time to time to take account of changing requirements such as changes in technology or legislation.

In addition, we recommend that you review the Privacy Statement of any website accessed through the FSAI website as these sites may be subject to different privacy practices. The FSAI is not responsible for these websites or for the information made available thereon.

Collection of Personal Information

The FSAI fully respects your right to privacy, and will not collect any personal information on this website without your clear permission. Any personal information volunteered will be treated with the highest standards of security and confidentiality, in accordance with the Data Protection Acts, 1988, 2003 and 2014.

The FSAI will only ask for personal information (e.g. your name, address, email etc). that is relevant in order to answer a specific query or task. This gathering of information is consistent with our offline work practices. We do not forward information about you to any third party, unless required by law, or that agency is relevant to your enquiry. Personal information will only be used for the purpose in which it is collected.

As you browse this website, we will monitor what pages you visit in order to give us aggregate statistics about visitors to our site and their preferences. No information is collected that could be used by us to identify individual visitors on the website.

We will not ask for and collect any sensitive information about you (such as gender, marital status, age, race or health information) unless it is necessary to meet legal, public interest or statistical requirements related to and required to complete the transaction you have requested. Provision of this information (except where it is a legal requirement) is completely at your discretion, and you may decide to not provide it to us.

The FSAI may automatically record other information as well. This information is used to improve the structure and performance of the FSAI website in order to provide you with better services. Whenever a page is requested from our web server, the FSAI records the time, date and URL of the request, along with information on the browser software that is being used. If you log-in to MenuCal, you will be asked to provide the following personal data:

• Your name; and
• Your email address.

Cookies

We also track the pattern of visitor usage across FSAI website using cookies. Cookies are files that a website can transfer to an individual's computer. These can make using the FSAI website easier by storing information about your preferences on the site. Most major websites use cookies to enhance the user experience.

Cookies used on this site do not give us access to personal information. We suggest taking a look at the 'About Cookies' website for guidance about deleting and controlling cookies in different browsers. Please also review the terms of our Cookie Policy which clearly sets out the cookies which we use: https://www.fsai.ie/cookies.html

How We Use Your Personal Information

The personal information that you provide to the FSAI during registration for services on the FSAI website is used for identification purposes and will assist you to subscribe to FSAI services more easily. The information we collect from your use of the website enables us to provide personalised services that are tailored to your needs. Recording usage patterns helps us to identify the areas of our site that are popular and those that are not.

The FSAI aggregates the data that is gathered when you use FSAI for analysis purposes. Personally identifiable characteristics are removed and the visitor remains anonymous, unless you have given prior specific consent for FSAI to recognise your usage on an individual basis. Additional data provided to us is used to examine internet trends and demographics to help the FSAI offer you improved online products and services.

In relation to the information which you provide upon registration for MenuCal, the FSAI will use this information for its own internal purposes (for example, to profile the type and size of businesses using MenuCal). Please note that any recipe information which you submit through MenuCal will be treated as confidential information in accordance with the MenuCal Terms of Use.

Disclosure of Your Information

We will not use your personal information or data for a purpose other than the purposes for which you supplied it, and will not disclose it to any other person or organisation unless:

• The information is necessary to facilitate answering of a query or specific request, which you have made
• We are required by law to do so; or
• There are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or
• That person or organisation is an agent or contractor providing a service to FSAI, who will be required to maintain the same or similar privacy principles as specified in privacy legislation; or
• You have given us consent to do so.

You may also notify us at any time that you want to change the information held by using the Contact Us form on the website.

Social Media

The FSAI is active on Twitter and Facebook and share links to some of our content on these platforms. This information is available purely for convenience and we do not track or measure individual visitor activity.

How to Access, Correct or Update Your Information

Under the Data Protection Acts, 1988, 2003 & 2014, you have the right to have your personal data corrected, if inaccurate, or erased, if there is not a legitimate reason for retaining the data. A Request for Rectification or Erasure should be made in writing, by letter or email, signed and accompanied by a copy of a current identification document (e.g. passport, driving license) to Information Manager, Food Safety Authority of Ireland, The Exchange, IFSC, Dublin 1 or info@fsai.ie. We will take all reasonable steps to confirm your identity before changing or erasing any information. There is no charge for such a request.

We will also allow you access to personal information in accordance with our obligations under the Freedom of Information Act. In rare instances it may not be reasonable to let you have access to the personal information we hold about you. These circumstances may include where we reasonably believe that providing access may pose a serious threat to life or health of an individual or to public safety, providing access would be unlawful, or providing access would reveal pending legal proceedings or prejudice an investigation into unlawful activity that you may have been engaged in.

If we do not allow you to access the personal information we hold about you, we will provide you with a reason for our denial and the opportunity to respond. Our Privacy principles set out the processes of review and independent mediation that are available to you.

Security of Information

The FSAI maintains this website to enhance access for stakeholders and other interested parties to information about its activities. Our goal is to keep this information up to date and accurate. If errors are brought to our attention, we will try to correct them (contact info@fsai.ie to report any errors).

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons. Transmissions sent to or from FSAI are routinely monitored for quality control and systems administration.

Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Whilst we strive to protect such information, we do not warrant and cannot ensure the security of any information which you transmit to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information.

Copyright

The material on our website, the software, design, text and graphics comprised in the site and the selection and layout of the site are owned or licensed to us and protected by copyright under the laws of Ireland and other countries. You may view this website and its contents using your web browser and save an electronic copy of the website solely in the usual operation of your web browser in visiting the site.

You must not otherwise reproduce, transmit (including broadcast), adapt, distribute, sell, modify, publish, communicate to the public or otherwise use any of the material on the site without FSAI’s prior written consent.

Linked Websites

The FSAI website contains links to other websites (“linked websites”). Those links are provided for convenience only and the FSAI cannot guarantee that they will remain current or continue to be maintained. The FSAI are not responsible for the content or privacy practices associated with linked websites.

Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

Contact

Should you wish to obtain further information on matters relating to the processing of personal data on our website, or any of the points raised in this document, please contact us.

Information Manager
Food Safety Authority of Ireland
The Exchange
Georges Dock
IFSC
D01 P2V6
Dublin 1
Tel: 01 8171300
Fax: 01 8171200
Email: info@fsai.ie
Last reviewed: 21.08.18

Cookies

Cookies are very small text files that are stored on your computer when you visit some websites...

The Food Safety Authority of Ireland is pleased to make the MenuCal service available to you on the terms set out below. Please read these terms carefully before using the MenuCal service.

By clicking on the “Agree” option below you agree to these terms which will bind you and, in the case of business users, your employees, affiliates and agents.

If you do not agree to these terms, please discontinue use of the MenuCal service and ensure that your profile is deactivated.

1. Agreement

   These terms of use (the "Agreement") constitute a legally binding agreement between the Food Safety Authority of Ireland ("FSAI") and you concerning your use of FSAI's MenuCal service (the “Service”). The Service is made available at www.menucal.fsai.ie (the "Website"). By using the Service, you represent and warrant that you understand, and agree to be bound by this Agreement. If you do not understand this Agreement, or do not agree to its terms, you may not use the Service.

2. Availability of the Service

   The Service is made available on a temporary and purely voluntary basis. FSAI do not guarantee that the Service will always be available or that its availability will be uninterrupted. FSAI may suspend, withdraw, discontinue or change all or any part of the Service without notice. FSAI will not be liable to you if for any reason the Service is unavailable at any time or for any period.

3. Licence

   Subject to your compliance with the terms of this Agreement, FSAI grants you a temporary, non-exclusive, non-transferable, revocable, non-sublicensable, personal licence to use the Service. The Service (or any output of the Service) may not be reproduced, made available (or otherwise duplicated, copied, modified, distributed) for any purpose other than conveying food nutrition, allergen and calorie information to you without the express written consent of FSAI. The licence granted under this Agreement is contingent on your compliance with the terms of this Agreement. In the event that you breach any provision of this Agreement, your rights under this section will immediately terminate. Notwithstanding your compliance with this Agreement, FSAI reserve the right to terminate this licence at any time without stating a reason for doing so.

4. Intellectual Property

   This Agreement does not grant you any rights whatsoever to content in the Service or to any intellectual property in the Service (or in any data or content produced by your use of the Service). You acknowledge and agree that you have no rights whatsoever in any of the intellectual property associated with the Service (or its output). You further acknowledge and agree that the source and object code behind the Service are the intellectual property and proprietary information of FSAI and/or its licensors. All rights in and to the Service not expressly granted in this Agreement are hereby reserved and retained by FSAI. All marks, trademarks, graphics, logos and domain names appearing on the Website or associated with the Service are proprietary to FSAI or its licensors. Neither your use of the Service, nor this Agreement, grant you any right, title or interest in or to, or any licence to reproduce or otherwise use, these marks. All content, material, output or arrangement of data available through the Service are either owned by FSAI or are the property of FSAI’s licensors. Except as to the use explicitly provided for herein, neither your use of the Service nor this Agreement grants you any right, title or interest in or to any such materials. FSAI acknowledges that it does not, and is not entitled to, obtain any intellectual property rights over any information provided by you through your use of the Service nor is FSAI entitled to reuse any information provided by you other than non-confidential information you provide at registration for the Service.

5. Nutritional/Allergen/Calorie Information

   Any information of any type (including nutritional/allergen/calorie information) which is obtained from the Service is presented to you for guidance purposes only and should not be relied on. FSAI does not: (i) warrant the accuracy, comprehensiveness, or utility of any information obtained from the Service; or (ii) assume, endorse or accept responsibility for the accuracy or reliability of any such information. Under no circumstances will FSAI be responsible for any loss or damage resulting from your reliance on information or other content obtained through the Service. The information which you obtain by using the Service will be determined to a large extent to the data which you input. We encourage users to evaluate the accuracy, relevance and completeness of their results themselves and where necessary seek appropriate expert advice. FSAI's food calorie/allergen database contains nutritional information from a number of sources. For further information on some of these sources, please see the Acknowledgements section of the Website.

6. User Information

   You are required to complete a registration process in order to access and use the Service. You represent and warrant that all user information which you provide during the registration process is complete and accurate. You will also be asked to provide a user name and password in connection with your use of the Services. You are responsible for maintaining the confidentiality of this password. You may not use the user name or password of any other user at any time. You agree to notify FSAI immediately of any unauthorised use of your user name or password. FSAI will not be liable for any loss that you incur as a result of someone else accessing the Service using your user name and password. You are responsible for all activity which takes place using your user name and password (including where your user name and password is used by a third party).

7. Confidentiality

   FSAI undertakes that it shall treat and hold as confidential all confidential information (“Confidential Information”) (as reasonably so designated by you and so accepted by FSAI or which FSAI acknowledges as inherently confidential (especially recipes) and which has not ceased to be confidential, for example, by being put or brought into the public domain other than on foot of unauthorised disclosure by FSAI by reference to the terms of this Agreement) provided by you through your use of the Service and shall not at any time disclose such Confidential Information unless required to do so by law or under regulation. Prior to making any such disclosure, FSAI would endeavour (save in cases of utmost urgency) to consult you in relation to any such disclosure. FSAI would not hold such Confidential Information or other information longer than would be reasonably necessary in connection with your use of the Service. For the avoidance of doubt, this constitutes an agreement as to confidentiality in respect of the Confidential Information for purposes of section 35 of the Freedom of Information Act 2014.

8. Security of Information

   FSAI will take reasonable steps to ensure that all Confidential Information collected via the Service is stored in a secure environment and only authorised FSAI personnel (staff or agents) may have access to it on condition that its confidentiality shall be observed by them in accordance with this Agreement. Transmissions sent to or from FSAI are routinely monitored for quality control and systems administration. However, despite these efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your Confidential Information is compromised as a result of a breach of security, FSAI will promptly notify you. Accordingly, while FSAI will endeavour to protect the security of your Confidential Information FSAI and its agents will not be legally liable if such confidentiality is breached.

9. Privacy Statement

   FSAI is acutely aware of its responsibilities under the Data Protection Acts 1988 - 2018 and the General Data Protection Regulation (EU) No2016/679 (the "GDPR”). For further information on the way in which personal data which may be submitted to the website is processed, please see our Privacy Statement available at https://www.fsai.ie/privacy_policy.html.

10. Disclaimer and Limitation of Liability

    Indemnity You knowingly and freely assume all risk when using the Service. To the fullest extent permitted by law, you agree to defend, indemnify and hold harmless FSAI, its licensors, successors and assigns (collectively, the "Indemnified Parties") from and against any and all claims, actions, demands, causes of action and other proceedings (collectively, "Claims"), including but not limited to legal costs and fees, arising out of or relating to: (i) your breach of this Agreement, including without limitation any representation or warranty contained in this Agreement; (ii) your access to or use of the Website and Services; or (iii) your violation or alleged violation of any copyright, trademarks, or other intellectual property or proprietary rights.

No Warranties

FSAI, on behalf of itself and its third-party licensors, hereby disclaims all warranties in respect of the Service to the fullest extent permitted by law. The Service is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, FSAI, on behalf of itself and its third-party licensors expressly disclaims any and all warranties, express or implied, regarding the Service, including, but not limited to, any implied warranties of fitness for a particular purpose. Neither FSAI nor its third-party licensors warrants that the Service will meet your requirements or that the operation of the Service will be error-free or uninterrupted.

MenuCal (https://menucal.fsai.ie/) is committed to making its website accessible, in accordance with European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020. 

Compliance Status 

This website is partially compliant with the Web Content Accessibility Guidelines 2.1 level AA . 

Non-accessible content 

The content listed below is non-accessible with the European Union (Accessibility of Websites and Mobile Applications of Public Sector Bodies) Regulations 2020 for the following reason(s): 

• Captions on training videos need to be inserted with help from 3rd party service provider 

This is currently being scoped in terms of resources, time-frame and potential technical challenges. 

Preparation of this accessibility statement 

This statement was prepared on 14/10/2021 with reference to web accessibility audit by 3rd party service provider. 

Feedback and contact information 

We welcome feedback on the accessibility of this website:  

• if you wish to notify the FSAI of any accessibility failures you encounter
  OR
• if you require information about or assistance with accessing any content or functionality that is inaccessible 

You can: 

• email us
• Phone us: 0818 33 66 77 
• Write to us: The Exchange, George's Dock, IFSC, D01 P2V6, Dublin 1. 

Enforcement procedure 

Office of the Ombudsman:

• Contact information
• Advice on making a complaint under the Disability Act 

Workplace Relations Commission: 

• Contact information
• Advice on making a complaint under the Equal Status Act 

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Source: https://universaldesign.ie/technology-ict/web-and-mobile-app-accessibility/accessibility-statement1/